AI chatbot for a Shopify store: what does it do and what does it cost in the UK?
What a good AI assistant does on a Shopify store, what to watch out for, how it's set up and what it costs, for UK shop owners.
What a good one does
A good AI assistant answers your customers' questions the moment they ask, day or night, using your real products, prices and stock, in your shop's own voice. It recommends products that fit what the customer said, and answers questions about delivery, returns and warranty from your own policies.
What to watch out for
- Made-up answers: it should answer only from your content and say so when it doesn't know.
- No live stock or prices: a chatbot that can't see your catalogue can't recommend products properly.
- A generic look: it should look like part of your shop, not a bolt-on.
- Setup that lands on you: ask who does the work and how long it takes.
How it's set up
With Wyshbone it's one line of code, and we do the setup for you: we connect it to your Shopify store, load your policies and content, and style it to your brand. It's usually live in about a day.
What it costs
Wyshbone's plans are priced by the number of conversations a month, with no setup fee: Lite £49 a month (up to 250 conversations, chat only, for websites without a shop), Starter £99 (up to 500, with Shopify product, stock and price search), Growth £249 (up to 2,000) and Scale £499 (up to 5,000). Going over your allowance never switches the assistant off or adds surprise charges.
How to judge one
Ask it ten real questions your customers ask, including a couple it shouldn't be able to answer. A good assistant gets the facts right from your own shop, recommends sensibly and admits what it doesn't know. Ask us for a demo built on your own shop.